Cost ClarityCost Clarity

Terms & Conditions

Last updated: 2026-03-30

1. Agreement to these Terms

These Terms & Conditions (“Terms”) govern your access to and use of Cost Clarity (the “Service”) provided by System Crew (Switzerland) GmbH (“System Crew”, “we”, “us”). By creating an account, accessing the Service, or clicking to accept these Terms where presented, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.

2. The Service

Cost Clarity provides tools to connect cloud billing and usage sources, analyze signals, generate summaries and interpretations (which may include AI-assisted outputs), and configure notifications. Features evolve; we may add, modify, or discontinue functionality. Certain areas of the product may be labeled beta, prototype, or mock (for example billing UI); such areas are provided as-is until stated otherwise.

3. Accounts and eligibility

You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account. Notify us promptly at info@costclarity.com if you suspect unauthorized access. We may offer invite-only or beta onboarding; access may be granted or revoked according to program rules.

4. Acceptable use

You agree not to:

  • Violate applicable law, third-party rights, or export control or sanctions rules.
  • Probe, scan, or test the vulnerability of the Service, or bypass authentication or rate limits.
  • Use the Service to transmit malware, spam, or deceptive content, or to mine cryptocurrency without our written consent.
  • Reverse engineer the Service except where mandatory statutory rights apply, or scrape the Service in a manner that impairs stability or other customers.
  • Use the Service to process unlawful special-category data when not strictly necessary and lawful.

5. Cloud connections and third-party services

The Service may retrieve data from third-party cloud providers using credentials and roles you configure (for example AWS IAM roles with least-privilege assumptions). Your use of those providers remains subject to their terms and privacy notices. You represent that you have all rights and consents needed to connect such accounts and to process data through the Service.

6. AI-generated content

Interpretations and narratives may be produced using automated or AI-assisted systems. Outputs are provided for informational purposes to support cost understanding and are not financial, legal, or technical advice. You remain responsible for decisions you make in your cloud environments. You should verify important conclusions against source data in your providers’ consoles and tools.

Model inference runs in environments we configure and control under our agreements with infrastructure providers (for example cloud AI services)—not through public, consumer-oriented chat interfaces. Notifications (including email) may contain AI-drafted wording subject to the same limitations. System Crew does not guarantee that outputs are complete, current, or error-free.

7. Intellectual property

We and our licensors retain all rights in the Service, software, branding, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription or trial. You retain rights in your data; you grant us a license to host, process, transmit, and display your data solely to provide and improve the Service and as described in our Privacy Policy.

8. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SYSTEM CREW AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) CHF 100, EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY MANDATORY LAW (FOR EXAMPLE GROSS NEGLIGENCE OR WILLFUL MISCONDUCT).

10. Indemnity

You will defend and indemnify System Crew against third-party claims and liabilities arising from your data, your use of the Service in breach of these Terms, or your violation of third-party rights, except to the extent caused by our willful misconduct.

11. Suspension and termination

We may suspend or terminate access if you materially breach these Terms, if required by law, or to protect security or other customers. You may stop using the Service at any time. Provisions that by nature should survive (including intellectual property, disclaimers, limitations, indemnity, and governing law) will survive termination.

12. Governing law and jurisdiction

These Terms are governed by the substantive laws of Switzerland, excluding conflict-of-law rules. The exclusive place of jurisdiction for disputes arising from or in connection with these Terms shall be Baar, Switzerland, subject to mandatory consumer protections or statutory venues that cannot be waived.

13. Changes

We may modify these Terms by posting an updated version on this page and updating the “Last updated” date. Material changes may require additional notice where legally required. Continued use after changes become effective constitutes acceptance unless applicable law requires express consent.

14. Contact

System Crew (Switzerland) GmbH
Grabenstrasse 25, 6340 Baar, Switzerland
Email: info@costclarity.com
Website: www.costclarity.com